Do I? Don't I? The Customer Service Dilemma

Yesterday was quite a strange day. I started early and went to the pet store. I was recommended "At Your Service Pet Supplies" by our dog walker and I like to support local business whenever I can. I've been going there for about 12 months now and usually they are friendly and helpful. Maybe I was having an off day, or perhaps I had that "don't mess with me" look on my face, but I don't really think that was it.

I walked in and went on a mission to find biodegradable poop bags. After not finding any I went and picked up a big bag of dog food instead. I put it on the counter, and had to wait for the young girl to even acknowledge I was there even though she was only a couple of feet away from me. I asked her directions to the poop bags I had been unable to find, went and picked them up, then remembered that I also needed to pick up some straw for Princess Laya - my friend Rob's duck. So I wandered around but could not find what I was after. What I did find was an older lady who appeared to be an employee of the store, who, even though was watching me wander around looking for something, did not offer any assistance.

So I went back to the front counter, and waited in line for the unhappy girl serve the people in front of me. At that point, I knew that it wasn't me - the customers ahead of me tried some friendly banter with her and she just shut them down! When it came time for my transaction, she was officious, rude and unpleasant. I tried to ask her where the hay was and she cut me off by asking "debit or credit" so I gave up, paid for my stuff and left. So now I am in a quandry - do I continue do shop there even with Miss Bad Attitude?

But it didn't end there. I went to the BBQ festival in Boulder City to get a rib fix, thinking that because it was a competition bbq, the ribs would be awesome. WRONG! I waited for an hour and a half in the hot sun, only to get home and find that the ribs were dry, overcooked and chewy. Thumbs very down to Big T's BBQ. The funniest comment though was from the guy serving behind the counter. When a customer made it to the front of the line and asked the question "so who has the best ribs?" his answer was not "we do!". He simply replied "I don't really know 'cause I don't eat ribs, but I guess ours are pretty good".

What the?

SATC2 Anyone?

Last night I was invited to the premiere of Sex and the City 2 and I totally went in prepared to launch a tirade on its frivolous nonsense. I was coerced into going by my friends Rob and Alex and I fought food poisoning just to go! I told myself that it would fill in an evening alone while Jet was away. But the reality was quite different; I loved every minute of the damn movie.

Carrie Bradshaw has always grated on me. I find her unquestionably selfish, her fixation with image is something I don't understand and her life has never been enviable to me. I watched the series on television from time to time and even recently saw the first SATC movie. None of which really did much to sell me on the franchise.

But this movie is entirely different; all 3 hours of it. The characters have finally got their acts together and they had fun collectively, individually and in their relationships (or lack thereof for Samantha). They had funny pithy lines, made fun of themselves (especially Samantha), and at long last, demonstrated some real-life emotion. I laughed, I cried, I clapped and I gasped and yelled "Boo" at Carrie during a very appropriate moment (I'm practicing my non-spoiler skills here). Every storyline tied together and made a full circle to completion. It had the potential to become a man-hater feminist movie, but instead these strong female characters acknowledged that relationships do take work, compromise and sacrifice, and if we choose well, some men really can get it right and make the effort worth the wait. And I should know - when it comes to choosing a man who gets it right, I have one.

The best part of this movie though, for me at least, was the location. It took me back to a place that makes my soul sing. Although they refer to it as Abu Dhabi in the film, it is actually Marrakesh. The last time I was in Morocco, she gave me food poisoning, but the will to experience this amazing country overcame the symptoms (temporarily) and I did manage to sneak in some fun and some very lovely photos and of course, some fabulous purchases. I was there for only a few days, but it was the most amazing sensation, a feast for my eyes, my ears, my nose. The heat enveloped me like a protective blanket while I strolled through the narrow paths in the souk and bargained down the vendors for a few new pairs of shoes. My green eyes and white skin almost got me into trouble a few times but my firm command of the word "no" finally came in handy. Watching SATC2 took me back to one of the most magical times in my life and made me smile from the inside out. So I am going to watch it again - but this time with tissues for the bits that I know will make me cry. Going to the premiere was a pretty awesome perk. Maybe living in Vegas isn't so bad after all...

The Tomato Soup Experience

While Jet was at work on Friday night, I had my friend Shelly over for dinner. I forewarned her that she was a guinea pig, and I looked up the tomato soup recipe from my Easy Low Carb cookbook. I should have learned that these recipes needed tweaking after my chicken recipe from last week, but no, I thought I would try another one because the photo in the book looked lovely!

Shelly was in charge of the grilled cheese. Until she arrived and asked me the "grilled cheese" question, I had no idea that that was the usual accompaniment for tomato soup. Maybe it's an American thing. Or quite possibly, it's a sly "I don't want you to eat cheese" thing that my grandmother enforced on me as a child. But it was all going very well until I had to remove the seeds. There was no way that using a spoon was going to work so I bit the bullet and used my hands - something that I would never have done, even a year ago. It was actually fun getting my hands dirty and the tomatoes were quickly seed free and in the blender, pureeing happily with some chicken stock.

Everything after that went smoothly, but the final verdict was that it was just too thin for a hot tomato soup. It definitely didn't need any lemon juice or lemon zest as it was already quite acidic and we added some sour cream and basil oil to give it some interest (I forgot to get pesto). This recipe would actually have been a lovely summer Gazpacho soup, served cold with some lovely roasted garlic. Mmmmmmm...

So I discussed my findings with Jet while we were driving last night, and he gave me so many options while we were talking that I felt like I should have been taking notes! He told me how to thicken it by starting with a roux and making a Tomato Velouté next time and how when I am making the roux I need to add cold liquid to hot roux to activate it and make it bind and swell to make it thick. Then he started talking about using milk instead of stock (which is how you make béchamel). Then he started talking about using rice as the thickener to make a bisque. Then he suggested that I roast the tomatoes first and make roasted tomato soup. And then I started to go into information overload.

And then he came up with a very interesting idea. Why don't I put myself through culinary school at home, using the CIA text book "The Professional Chef" as my guide? It would take me through every process, providing me instructions and recipes in a logical process. Jet would give me lessons to go with each chapter and provide me with additional information that he's gained through experience, then test me on my new techniques as I progressed. Then at the end of the book, he would give me a final exam. And with every technique and new skill, I could write about my successful (or my not-so-successful) outcomes. An interesting, and somewhat intimidating idea...

In the meantime, here's the tomato soup recipe that I used:

2 lb very ripe red tomatoes
1 to 1.5 cups chicken stock (adjust to the thickness you like)
sea salt and freshly ground black pepper
Pesto and sour cream

To skin the tomatoes, cut a cross in the base of each and dunk unto a saucepan of boiling water. Remove after 10 seconds and put in a strainer set over a large saucepan. Slip off and discard the skins and cut the tomatoes in half crosswise. Using a teaspoon, seed into the strainer them press the pulp and juice through the strainer and add to the blender. Discard the seeds. Chop the tomato halves and add to the blender.

Puree the tomatoes, in batches, if necessary, adding a little of the stock to help the process. Add the remaining stock, season to taste with salt and pepper, and transfer to the saucepan. Heat well without boiling. Serve in heated soup plates topped with a spoonful of sour cream, pesto (or basil oil) and a grilled cheese sandwich on the side.

What cheese do you use for the best grilled cheese sandwich? Everyone has a different opinion, but our friend Rick Browne, world famous for his barbecue expertise, his show on PBS, "Barbecue America" and his many books on barbecue, assures me that nothing beats a Velveeta grilled cheese sandy! I promised him I would put aside my skepticism and give it a try.

Cooking Class #1.5

Ok, so I had to make it 1.5 because this recipe was done concurrently with the chicken and used exactly the same technique. This short rib recipe is a "Jet Special" and it, unlike my recipe post from Sunday, needs no alterations. And taste? Unquestionably awesome!

Short ribs are a dish that I had never had before I came to the US, along with a whole list of other amazing foods, if I'm being completely honest. There are so many ways to cook them, but the first time I ever had them was at a steak house here in Vegas and I was so amazed by the way the meat just fell from the bone, how the fat just melted in your mouth, and how the flavor was so rich and robust. Yet the presentation was so simple and unassuming: a pair of saucy ribs sitting atop some buttery mashed potato. Just writing that paragraph made me salivate.

Now that I understand the basic principles of making short ribs, I've found another recipe that I am going to try. But not this week - my new mantra is "portion control" and I have no control whatsoever when it comes to ribs so twice in one week is a bad idea for my waistline!

Jet Tila's Braised Short Ribs

2 lbs natural beef short ribs, cut 1.5 inches thick and trimmed
kosher salt and cracked black pepper, to taste
vegetable oil, as needed
1 medium onion, peeled and roughly chopped
1 carrot, peeled and roughly chopped
3 cloves garlic, peeled, roughly chopped
1 tablespoon whole black peppercorns
1 bay leaf
4 sprigs fresh thyme
1/2 cup port wine
1 cup Cabernet Sauvignon (or any non-fruity, dry red wine)
2-3 cups beef stock or water
3 tablespoons oyster sauce
2 tablespoons tomato paste


Preheat oven to 350F. Season ribs with salt and pepper and set aside.

Place a large ovenproof braising pan over medium-high heat. Add enough oil to coat the bottom of the pan. Add the ribs and brown all sides. Remove the meat and most of the fat from the pan. Add the onion, carrot and garlic to the pan. Saute the vegetables until they begin to brown. Add the peppercorns, bay leaf and thyme. Add both wines and the oyster sauce to the pan and reduce the liquid until half of the volume remains. Cover the ribs with tomato paste and return them to the pan then add enough stock to just cover the meat. Bring to a boil then reduce to a simmer.

Cover and place the pan in the oven. Braise 3-4 hours or until the meat is tender and just begins to fall off the bone.

Remove meat from pan and let it rest for about 24 hours before reheating and eating!

*Some important notes*
Because we added oyster sauce which is very salty, you might want to use a little less salt than you would normally.

It's important to brown the meat first to give it that lovely rich color. Otherwise technically you are just boiling the meat, and it loses some of the depth of flavor and richness of color.

The technique where you apply a sauce (in this case tomato paste) directly to the meat after browning has a name. It's a French term called "pincer". The tomato paste is used to caramelize the outside of the meat, create a richer flavor, and to tenderize the meat and aid in the breakdown of the muscle.

And don't forget to read my previous blog entry about braising to get some cooking tips!

The Big 5

Yes, I have a Jewish grandmother. Those of you who know what that means, will laugh knowingly right about now. Those of you who don't, will have a better understanding in a just a minute.

My Nanna and I talk once a week, mainly so we know that the other is ok, living so far from one another. Sometimes the conversations are long, and sometimes they are short. Sometimes I hear all the same stuff she had told me the week before and sometimes the news is new. But the questions, are always the same, and in one recent conversation, I got the "Big 5":

1. Have you run out of money?
2. Do you have any friends?
3. Why don't you get a job?
4. Is Jet happy with you?
5. Are you still slim?

I answered none of her questions, and this conversation was one of those short ones I mentioned...

The Nanna that asks the big questions

Cooking Class #1

Many years ago, I used to joke that I needed to marry a chef. At the time, this claim was in reference to my wheat allergy and I thought it would be AWESOME to have a chef in the house that could cook for me so that I didn't have to. Oh the irony!

Until recently, I had never asked Jet to teach me about cooking, I had never really cooked or even committed to cooking during our relationship and I had never felt the need to prepare food at home and would choose to eat out and make poor decisions when it came to what I ate. What I didn't realize when I joked about marrying a chef, was they don't want to come home and cook and really appreciate it when other people cook for them... even if they are being used as guinea pigs.

So I thought that with the new year, one of my resolutions was to tackle my fears. And one of my biggest? Cooking for my chef! Our first lesson together was braising and he taught me a few good tips:

• Pat dry your protein before you put it in the pan to brown it. The less water your meat has when it's added to the oil, the less it spits at you from the pan. Alternatively you can coat the meat in flour which also lessens spitting.
• The key to browning meat is to leave it alone. Give it time to get some good color before you start messing around with it and flipping it over.
• I mistakenly put the lid on when browning and created condensation which meant that when I removed the lid, the water hit the oil and I was again spat at! The trick is to leave the lid only partially on.
• Bone in -vs- boneless... bone in meat takes a little longer to cook to take this into consideration working out your cooking time.
• Season, season, season! Make sure that you season with salt and pepper as you go, and taste your food as you go so you know how to adjust your flavors.

So my braising recipes came from two sources: a recipe book of mine, and of course a "Jet Special".

Chicken with Tarragon
Easy Low-Carb

1 tablespoon unsalted butter
1 tablespoon safflower oil
1 free range chicken (about 4 lbs) cut into 6-8 pieces
2 carrots, chopped
1 shallot, chopped
a sprig of thyme
2-3 sprigs flat leaf parsley
a bunch of tarragon
3 tablespoons sour cream
sea salt and freshly ground black pepper

serves 4

Heat the butter and oil in a large saute pan with a lid. Add the chicken pieces and cook until brown, about 5 minutes. Work in batches if your pan is not big enough. Put the browned chicken pieces on a plate and season well with salt and pepper.

Add the carrots and shallot to the pan and cook, stirring for a minute or so. Return the chicken to the pan and add water to cover half-way. Add the thyme, parsley and a few sprigs of tarragon. Cover and simmer gently for 30 minutes.

Meanwhile, strip the leaves from the remaining tarragon, chop them finely and set aside. Add the stems to the cooking chicken.

Remove the chicken from the pan and put in a serving dish. Remove and discard the tarragon stems.

Raise the heat and cook the sauce until reduced by half. Strain and return the saute to the pan. Stir in the sour cream and the chopped tarragon. Heat briefly (do not boil) and pour over the chicken. Serve immediately.

And here is my winning result! However, there are a few things I would change for this recipe:

1. Drain most of the fat from the pan after browning the chicken. I didn't use the oil and just used the butter, and the sauce was quite oily even at the end.
2. Add some extra simmer time if you are using bone in chicken.
3. After straining the sauce, add a little sauce to the sour cream - not the other way around. That way, if it separates it's with only a little of the sauce and you still have a lot to work with.
4. I halved the chicken quantity, but used the same herb quantity and it was very aromatic. 

My short rib verdict and recipe will be posted tomorrow!

Phew!

After 3 weeks away and some Mercury Madness, I am home to Jet and my little four-legged furry angels. My last week in the UK was supposed to be precise, carefully planned and timed with very small margins left for any mishaps. Wrong!

Right before I left Cambridge, Spencer and I had a conversation about travel insurance. He asked me the question of whether I had any, when we checked the BBC website and found that snow was forecast for duration of my visit. When I said "no", his eyebrows shot up and in a very fatherly tone, he recommended I look into it for the rest of this trip and any future trips I do - especially during winter. But I was feeling lucky. Ha!

As the eleventh hour approached, I dragged my overweight bags downstairs and sat up in my temporary bedroom, checking online for an up-to-the-minute weather forecast for Cambridge, London, Stansted Airport and Luxembourg. I was waiting for the National Rail page to open when I happened to look out the window to see tiny little snow flakes, falling from the sky. English trains don't like snow. Shit.

So in a flurry of snow, goodbyes, laughter and Spencer's shock at how heavy my bag was, Miche waved us off from the front door and Spencer and I set off in the camper, bound for the train station. By hook or by crook, I was getting to London. My plan? To drop my bags with my friend Cat, chill for a minute, then set out together to Stansted for our reunion with Kylie in Luxembourg. Our plane was supposed to land at 11pm which meant that we would be home at her place by 12.30am. Hmmm...

Spencer waved a frantic goodbye to me at the platform and directed me to platform 3 to catch the London bound express train at 12.28pm. Because of the snow, the train was not, in fact, an express train and deposited me in London at 2pm, where I picked up a Steak & Ale Cornish Pasty and a bottle of Pirate Water to quiet my noisy stomach. I hauled my bags into a cab whose driver took me the long way to Cat's place, and then accepted my tenner and drove away without giving me change! Cheeky git.

As I enjoyed my pasty, Cat and I checked the Stansted Airport website, the Ryanair website and the weather reports and decided that the only thing to do was to go to the airport early as everything seemed to be scheduled as normal. So we left with plenty of time to spare, chatting all the way, dropped my check in luggage at the desk and ventured through security. We found a restaurant to sit down and eat an airport dinner, then took turns checking the departures board. "Delayed - estimated 23:30". It was only 8pm. Ugh.

No-one would tell us anything and other passengers were getting irate. We had become the last scheduled flight out and not only did the restaurant kick us out, but all the shops were closed! Cat and I decided that if Ryanair cancelled the flight, we would just stay in London and I would try and bring my Las Vegas flight forward. But Ryanair wouldn't cancel because they are cheap bastards. We were sure that the flight would leave too late and break some kind of night flight regulation. Nope, we boarded at 11.15pm. This also meant that Kylie had to leave home at the same time we boarded to make it to Frankfurt Hahn airport for our arrival, and it also meant that because we arrived at 1.30am, we wouldn't be home until after 3.00am. While it was ok for me, the girls (and the kids) had to be out of the house by 7.45am which meant that they barely got 4 hours of sleep. Eeeek!

Cat, Kylie and I had a great (if a little tired) couple of days. Kylie's little boy has given us our very own vacation catchphrase "No Mummy"! We left early on Saturday morning and headed in snow to the airport. And even though I hate getting up early, it was still a fun adventure. Until we were almost at the airport, and food poisoning kicked in. Yuk.

I don't remember the last time I felt that horrific. I probably saw more lavatories in Frankfurt Hahn airport than anything else. I was so sick I couldn't even make conversation with Cat and would move constantly back and forth between our seat at the departure lounge and the bathroom. Our plane was delayed and I was hoping and wishing that the worst would be over by the time we had to board. But no. The worst was actually while I was on the plane. I could only feel extremely apologetic for the guy sitting next to me as I wretched into a sick bag during take off. And while I have a cross to bear with Ryanair and their management, they cabin crew were extremely nice to me while I was sick, and even assisted me off the plane.

Poor Cat thought she would have to either call an ambulance or take me to hospital. I thought maybe we could catch a taxi to London, but after finding out it would be well over £100 I miraculously felt well enough to catch the bus. A decision that turned out to be fine as the gentle motion of the bus sent me off to sleep.

So to cut an extremely long (and arduous) story short, the dinner that we had been planning for months at St John was attended by only Cat and Panu and I stayed home, too sick to even drink tea. And I wasn't even well enough to eat the next night either! But by the end of the following day, which was also my final day in London, I was ravenous so we went to Chinatown for soy chicken, duck and steamed gai-lan. It was awesome and the three of us inhaled that dinner in 15 minutes flat, only speaking pre and post poultry. A very worthy last meal.

Cycling in snow

Visiting a place that you once lived is, as I have discovered, a little strange at times. Family aside, Cambridge has left me in the occasional tailspin. Once I was over the jet lag hump, all the familiarities started coming back to me about roads, shops, what bus to catch and where to get off etc. And then it took a very stern conversation with myself to undo the old brain program that "I am not just back from a vacation and need to find temp work again, but this is my vacation and I need to just chill out"!

For the first time since arriving and on the auspicious occasion of New Years Eve, I rode my old chariot (loaned back to me by Michèle) to visit my cousin and fellow pirate, Fine, so that we could commence our "night on the town" and bring in the new year with some amazing food and hijinks. As I peddled along Green End Road, the nuances of my old bicycle came flooding back to me and we took the familiar route past my former residence and the Green Dragon and headed towards Tesco.  By this time, I was dreading the hills I knew were coming but once I got to them and very quickly over them, it occurred to me that cycling was not as tiresome as I remember and I don't know why I thought it such a boring venture. I will even go as far as to admit it was fun, and I have since cycled all over Cambridge, in snow, frost, fog and sunshine.

NYE piratical hijinks... photo expertly taken by Fine

There are some things I remember clearly and some things that I have absolutely no recollection of at all. Take for instance, the weather in Cambridge. I don't ever remember it being this cold in my two years of living here. This trip, I have been cycling home in minus freezing temperatures, unable to feel my chin or my gloved fingers it's so cold, yet I don't ever remember doing that before. Maybe I didn't stay out late. Maybe I only ever went as far as the pub a few doors down. Maybe I was just tougher when it came to the cold. Maybe I just chose to forget. Yet in all these maybe's, this time around, I'm enjoying the ride and find it rewarding when I finally arrive at my destination. I like being one of only a few people on the road late at night. I like cycling through the common while people are playing with their dogs in the brief winter sunlight hours. I like riding around cold Cambridge, all covered in sparkling frost. I like the feeling of coming in from the cold and feeling your face defrost slowly as you enter a warm house. This visual and physical sensory experience makes me feel very much alive and almost cross that I didn't appreciate it while I was living here. Don't get me wrong - cycling in summer is even better and I remember laughingly uproariously with my colleagues when I arrived at work with bugs stuck to my lip glossed lips - but winter, this time anyway, is glitteringly magical, even with it's chill.

One thing that I don't miss though, however superficial this may seem, is humidity. I had no idea that even in the extreme cold, humidity would turn my lovely, straight, ironed, purple streaked hair, back into the wavy mess it was in before. Lucky I live in the desert.

You've cooked your Christmas goose.

I am full. And not just the regular "I'm so full I can't eat anymore", I'm full to the "I need to unbutton my jeans" full. What a day of Christmas grub!

After a morning of sparsity that included only a bowl of cereal and a cup of tea, by 2pm we were chowing down on the most lovely, tasty goose ever. The blissful thing about cooking goose is that because the animal is covered in so much fat, there is no need to continually baste it as it cooks - it bastes itself. The only thing you need to do (other than stuff it with all kinds of tasty morsels) is remove the pooling fat that is continually draining from the top of the bird. Then a few hours later, voila! A perfectly cooked, all dark meat bird ready for eating.

Not only were we lucky enough to have goose, we had brussel sprouts and crispy potatoes to go along with it, accompanied by French wine, then followed by a selection of four very different cheeses. Phew!

But it didn't end there... after a brief interlude, we had fruit cake, lovingly prepared by Spencer and cooked in a wooden box that he brought with him all the way from New Zealand. It was very tasty, and perfectly weighted between the cake and the fruit and nut selection.

And I got presents. Awesome.

Adventure Schmenture

"Good afternoon, ladies and gentlemen and welcome to London. The local time here is 4:27pm and the temperature is 2 degrees celsius. Please remain seated while our plane taxis to the gate."

Indeed! What she should have said was "Good afternoon ladies and gentlemen and welcome to Terminal 5 at London Heathrow airport. Although it looks like we arrived in the middle of the night, the actual time is 4:27pm and the temperature is 2 degrees above freezing and dropping rapidly. You will be lucky to get any kind of ground transportation as the recent snow storm has traffic at a standstill and trains are suffering massive delays. Good luck getting out of the airport - you'll need it."

Initially my plane was two hours late, but all that meant was that Jet and I got to spend an extra hour together. The landing into Heathrow was probably one of the smoothest I have ever experienced, and considering how much I have travelled, that's pretty amazing. After I disembarked the plane, where earlier an angry French steward told me to "go look in Club" when I asked him for help finding a place to stow my overhead luggage, I went through Immigration. Usually a long and boring wait, I was pleasantly surprised at my short wait time, and even more surprised at how friendly my Immigration officer was! I then continued downstairs to wait for my luggage and found that it was already there waiting for me. This, I thought, was Mercury playing tricks on me.

I made it to the National Express office, where I purchased a ticket for the 787 bus to Cambridge via Luton, due for a 5:45pm departure. The lady working there advised me that there were some delays as all the airports (excluding Heathrow) were closed, but to make my way outside to wait for the bus. 5:45 passed, 6:15 passed, 6:45 passed. At 7:15pm the bus arrived, loaded the bags, and then drove to the Central Bus Station that served as the coach stop for the other 4 terminals. And it was here that we lost our driver. He left us to drive another coach in the opposite direction, but he got permission from the control room and left the inside lights on, the keys in the ignition, but the heat off until our next driver appeared.

Other travellers waiting were getting very irate but I just took out my knitting and sat in a coach that was getting colder and colder. A very mad Greek man called me Madame Defarge - the character in Charles Dickens' "A Tale of Two Cities", who during the French Revolution would knit the names of the people she wanted killed into her yarn. Admittedly I was getting very cold and tired of hearing the people working for National Express tell me "your bus is leaving in 5 minutes", but wanting people dead is a little far fetched! It's all about asking the right question, and after 4 hours of waiting I finally worked out what that question was. "Are you going to get us to Cambridge tonight?" and when I heard the answer was "yes" I was fine. The night still had quite a few hours left - especially on the shortest day of the year.

After a 6 hour wait, our bus (still containing the angry Greek man who had threatened to leave several times over) left the terminal, bound for Cambridge. And at 1:30 am I reunited with my cousins amidst a flurry of snow and ice underfoot.

England / New England... what country am I in again?

We flew to NY last night and on the way to Dobbs Ferry (where we are staying), we passed a combined Costco and Home Depot. It was giant and in my opinion, the perfect combination. Not only can you feed your family, but you can build a house for them as well!

In the daylight, driving along the highway, it is just like driving in England but on the opposite side of the road. Rolling hills, true winter where the leaves have abandoned their branches, settled snow and picture perfect houses and villages. It's like starting my European vacation early but adding a desert respite in between! I'm hoping that the 95mph tail wind that reduced our flight time by an hour is still around when I fly to London.

Funny Quote

We have my cousin Emily and her friend Angela staying with us at the moment. The girls had travelled through New York and Angela had never come across Orthodox Jews before so she was unfamiliar with the black coats, top hats and payos. So as they wandered past a small collective of three Jewish men in "uniform", Angela turned to Emily and asked:

"I wonder what those guys are going to sing"

"Which guys?" Emily asked.

"The buskers [street performers] in the top hats" Angela said.

I laughed so hard when they told me this story I almost ran out of oxygen!

Playing Favorites: My Way

In last month's Elle magazine, they had an article called "Playing Favorites" and it interviewed five different Editors at the mag about what their favorite beauty items were. I have favorites too so I thought I would play this game, but on my terms!

Scent

I've favored many over the years, but no matter how many different ones I try and buy, I always come back to Giorgio Armani. Acqua di Gio is fresh, not overly fruity and not overly citrusy and every time I put it on, it transports me to the beach.

Skin Saver

So not only did I need new body moisturizer, but I needed new face and hair moisturizer as well. I had previously been using skin care for oily skin in a humid environment and in such a dry climate, it just didn't cut it anymore. I also thought that maybe it was time to switch to some anti-ageing creams, so I use moisturizers from RoC Complete Lift. The day cream contains an SPF 30 which has been working really well, protecting my skin from the sun and glare. And the night cream has vitamin E, glycerin and some new technology called Protient which works miracles while I am asleep.

Hair

I was complaining to my new hairdresser in Vegas that I felt bad for my hair. I was washing it every other day, and then straightening it with a hot iron, and it was drying it out in an already dry environment, and making it brittle. So she suggested that I wash it less, and to try dry shampoo to absorb the oil. So I did and it is the best thing I've used on my hair for a really long time! I really like the Ojon Rub-Out Dry Cleanser To Go. You just spray it on at the roots, rub it through your hair, and voila! Revived hair! It's still straight without having to use extreme heat, it smells lovely, the oiliness has disappeared and it only took about 20 seconds.

Morning Must

Even if I go out wearing no make up, I still use YSL Touche Eclat. I am blessed with big, deep set eyes that can sometimes look dark. Touche Eclat works by gently camouflaging the darkness and blending with my normal skin tone. And it comes in a handy pen with a brush on the end so apart from a little blending with your pinky fingers, there is no mess.

Pre-Party Pickup

This has been my favorite for years now, and I haven't yet found a product that does the same for me as the Clarins Beauty Flash. I will admit, that I don't really know what it does, but every time I use it, at least 1 person will comment on how radiant I look! So I will just keep using it until the compliments stop.

Obsession

I have two. Can I even do that? It's my blog, so, yes. I can! My recent obsession is the Australian brand Mor Cosmetics Marshmallow body wash and body souffle. It smells just like the real thing without being sickly sweet. And the Sorbet flavor by Mor is really great too! But long before Mor even existed, an Italian brand called Perlier did. They make a Honey Body Cream and a Honey Bath and Shower Cream that smell so fabulous I carry the hand cream around in my handbag so I can take a whiff whenever I want.

So where do you find these items? Check out:

Strawberrynet - they have all kinds of goodies, and the more things you buy, the bigger discounts you get on each consecutive purchase!

Sephora - great source for dry shampoos in a variety of brands.

1st Perfume - good source for all kinds of perfumes, easy to find or otherwise.

Ulta - has the full range of RoC Complete Lift products

As for the last two products on my list - you may need to do a little digging to find these ones!

MAC vs PC

In December 2007, I decided I needed a new computer, and because of my artistic pursuits, Jet convinced me to get a MAC. I had trained in graphic design on a MAC computer, so I wasn't unfamiliar with the way it operated. I was so excited when I got my laptop and Jet and I became like the MAC vs PC ads on the tv! I was totally pro MAC and he was pro PC.

I never thought for a minute that the MAC ads and the sales people were portraying anything but the truth. "They never freeze or crash" they said. "They never get viruses". "They are made for last for 8 years" they said. About 2 months ago, my MAC started to run slowly so I downloaded Onyx which is a software that cleans up your hard drive, but before I did that, I bought an external hard drive to back up my files. Onyx needed me to do something with the start up disk, so it was my intention to go into the Genius Bar and get their help.

Last Thursday, when I had just finished my first writing assignment for my new teacher, and the day that Farrah Fawcett and Michael Jackson passed away, my MacBook hard drive died too. It was so fried in fact, that it wouldn't even boot up from the initial white screen. I thought these things only happened when Mercury was in retrograde?

I called the Apple Store to make an appointment and the earliest wasn't until the next day at 1pm. I took it in and the guy was pretty much like "there's nothing we can do except replace your hard drive". Hmph. They did so within a day, and I made another appointment with the Genius Bar to reinstall my back up from Time Machine. An hour later, it still wasn't loading, so I checked my MacBook in again for them to do it and find out what was wrong with my Time Machine back up. It's been 2 days, and I haven't heard back, but they said that I should hear back within 3 days.

This post was not just intended as a rant, but also a warning to other MAC users! They are not bullet proof - don't believe all the propaganda that they feed you. They do crash, they do freeze and mine had a faulty hard drive at only a year and a half old. Back up your stuff! I am going to invest in a Time Capsule which backs up our entire network (including both PCs and MACs and also my iPhone) every hour so that if anything ever happens again, I have everything up to the last hour. It wouldn't have helped my assignment, but it would have saved me a lot of work.

Daisy in Action!

Jet's cousin Vanessa came to stay with us last week, and she took some videos of Daisy in the rehab tank! Daisy looks much happier than she did when we first started taking her. The first video is her running on the tready, the second is of her swimming!

Horses and such

In a bold attempt to fill up my days with activities that I enjoy, I now have so much to do that I am constantly busy! Not long after I arrived in Vegas, I googled "horse rescue" and found a place in Sandy Valley, not far from here. But when I put the address into Google Maps, it said that it would take me 1.5 hours to get out there and that was just too long a drive for me at the time. I didn't know whether my car (and I) would hold up to the desert drive.

Then earlier this year, there was a pet show called Pet-A-Palooza which I went along to, out by the UNLV stadium, and low and behold, Shiloh Horse Rescue had a booth! So I asked them first-hand how long it would take for me to get there and they all said "about 45 mins". Google Maps obviously assumes that everyone sticks to the speed limit!

So in May, I did my first trip out to Shiloh and when I got there, Elisa (the riding instructor) asked me if I wanted a lesson! Did I? I was so confused, excited and overwhelmed, that I said yes! And so began my step back into the equestrian fold.

I had a serious horse accident about 8 years ago and have only ridden once on a trail ride in Wales about 4 years ago. So although I was not nervous or fearful, there was definitely some trepidation there. Elisa leant me a pair of boots and a helmet and I rode Orlando in the arena for an hour or so. It was great. I didn't realize how much I had missed riding until that moment! But I also think that if I had started again when I wasn't ready, I wouldn't have had such a positive experience. 

My first lesson on Orlando

Since that first week, I've ridden Dude, Priceless and Cedar, and with each lesson, I get a little better and a little more confident. I have been riding Western, and I discovered after my last lesson, that for all the years that I rode in a Western saddle, I was using it like a dressage saddle! My seat was dressage but my saddle was western, so I am in the process of "retraining" to ride Western as it should be ridden. I would like to get to a point where I can do both Western and Dressage. Baby steps...

Last week I had my first horse related injury! I was tying Cedar up at the wash bay with a quick release knot, when she pulled back and my knuckle got pinched by the rope as I was tightening it. I iced it immediately, but it was sore, bruised and swollen for about 5 days. I'd rather have a many small injuries than one big one, that's for sure!

My second ride: out on the trail with Dude (I am in the middle on the chestnut horse)

Jill Curtis, who owns Shiloh, and her mom Sally both work out there every day. They are such kind people - they try to rehabilitate every horse they have; even the seemingly un-fixable. If magic wands existed, these ladies should have one. They rely on donations and kindness, and I don't know how they do it. They have hundreds of horses on the property, just living out their lives in comfort and only a handful of adoptable horses, that they train and sell on to good homes. The horses come from all over the country but mostly from feed lot auctions, where buyers are there to purchase horses for slaughterhouses and the horse meat export market. Jill bids against the people she knows are buying them for this purpose and gives these animals the chance to live out their lives as happy horses.

For more information about Shiloh Horse Rescue and Sanctuary, check out their website.

Antibiotics

The antibiotics worked! And it was almost instant - it only took 3 doses (1 day) to notice an obvious improvement in her weight bearing. So it looks like we have a low grade infection. The plan now is to see if it recurs, and if so, we will need to keep plate removal as an option.

The normal post-op appointment and xray is normally done at the 8 week mark. But because we x-rayed at 7 weeks, we are going to do the post-op appointment x-ray at 12 weeks to make sure the bone has healed fully. This is so that if plate removal is necessary, the bone is more than strong enough to hold together without the reinforcement. As the bone fuses back together in the healing phase, it creates a calcification which actually makes the break site stronger than normal. Daisy is going to have an uber leg!

Daisy running on the underwater tready! We had to coax her a little with treats...

During her rehab appointment this week, we had her going for 20 minutes non-stop, but we alternated between walking and running. This was the first time she had run in the tank, and we were hoping to make her tired as she has been gaining stamina over the course of her rehab appointments and has been hyperactive when she gets home. We kept her feet on the ground this time and increased her "action" time by 4 minutes which doesn't sound like much, but because there were no rest breaks, it really made her work.

Swimming Daisy! You can tell by the look on her face that she really didn't like it.

We tried her with swimming at her last appointment and she just doesn't have the right build to be a good swimmer! She has a dense, heavy body, and spindly legs and without our help holding her up in her little life jacket, she was threatening to sink.

Doing the post swimming therapeutic exercises. They created an obstacle course with big cushions and an ottoman to make her leg work harder and to practice balance and weight shifting just with her back legs.

The girls have been going out with Arin our dog walker, and have been playing tricks on her! It's so hot now that they play the "grass hopping" game to try and keep off the pavement and save their little paws from burning. I suggested that they just hang out at home and not go out in the summer, but Arin said that they wait by the front door and get so excited about going out that she will continue to take them until they tell her they don't want to go! But in addition to grass hopping, they have been finding wet lawns along the way to lay down on and have both objected to getting up. I don't know who is laughing more - Daisy, Charlotte or Arin! I get the funniest written messages about their escapades when I get home. They make me laugh out loud!

Week 6

We just had Daisy's 6-week rehab appointment and as luck would have it, her surgeon walked past as we were trying to coax her with food to keep walking on the treadmill. He came in when he realized it was us, and asked about Daisy's progress. We had the same rehab therapist as we did the first week, and we all agreed, that she should be progressing better than she is. At week 6, although the bone isn't completely healed yet, there shouldn't be the limping that she is presenting with. The puzzling part is that her range of motion is great; it's her weight bearing that is lagging.

In the tank having a breather between tready sessions.

So her surgeon did a bit of manipulation and prodding and poking around the wound and the plate and agreed that she seems a little sore at the distal end of the plate. This could be from a low grade infection (some dogs get this) which can be fixed with antibiotics. So we got a prescription of antibiotics and they took some x-rays to make sure everything was in order, and we need to report back at the end of this week. If she stops hurting and starts using her leg, we will know it's an infection. If the antibiotics make no difference, it may just be that she needs more time to heal. Either way, plate removal is looking more and more like an option.

But even though she is still limping around, she is back to herself again! Trying to instigate trouble and steal food off the counter.

We let them wrestle if there is no running or chasing involved...

can't steal all their fun!

Meanwhile, Charlotte had a haircut as we thought it was time to free her from her woolly coat! She had a #7 blade haircut and looks absolutely adorable. She didn't like it to begin with and was acting all introverted and sad. And to make matters worse, Daisy had no idea who she was when we got back into the car and it took her a while of butt sniffing to realize it was her sister!

Pinky's new haircut!

Rehab Session #2

Jet, Charlotte and I took Daisy to her second rehab session this past Monday. I felt bad for Charlotte having to stay at home all the time, so we took her too. I tried to take the weenie to a dog expo on Saturday on a little excursion, but although Daisy was crated with a kong as a distraction, she screamed like she was being murdered! Charlotte and I sat outside for 10 minutes to see if the noise would stop, but it didn't and when I let Charlotte go, she just ran to the door as if to say "let me in to my sister"! So I did. They were reunited. And they were quiet. And I went to the pet expo alone!

So during Daisy's second appointment, we discovered a few things. Although her range of motion had improved by 5 degrees, she was still not weight bearing as she should be at the 4 week mark. This is a concern to us both, so we are going to be extra vigilant over this next week and take her in to see the vet next week after her next rehab consultation.

We had a different rehabilitation consultant this week and she suggested that maybe Daisy is not weight bearing because she has an underlying infection caused by the plate. She said that the plate could be removed if necessary, by a very simple, fast, painless and relatively non-invasive procedure. She also pointed out, that Daisy actually had 2 surgeries: the TPLO and the patella surgery at the same time. So we should maybe give her a bit of extra leeway with regard to the speed of her recovery. As parents though, we are concerned.

As I write, the girls are curled up asleep together which is bliss for me. When they are both awake, all they want to do is play! I feel like an ogre when I have to enforce the rules and make them stop. I'm sure they call me Shrek when I am out of earshot. Jet, on the other hand, is the Alpha with the calm, assertive energy, so not only do they chill out, he only has to say one word and they do what he says!!

Physical Therapy & Emails to the Vet!

Since the last post on the Princesses, Daisy has had her stitches out and has made it through her first physical therapy session. She is doing great. Her parents are a little strung out though...

Our veterinary surgeon is so fabulous that he lets us email him with questions as we need to, so I make full use of this service and email him our concerns, prescription requests, surgical questions and anything else we are worried about!

So when Daisy finished her first prescription for her pain medication, we didn't refill it immediately because we just assumed that they had given us enough to keep her comfortable until the pain had subsided. But as the days passed, we both noticed that she was uncomfortable, but as we had her physical therapy treatment within the next few days we waited to see if we were right in our assessment, or whether we were just being hypochondriac, paranoid parents!

Her rehab consultant was great and gave us more pain meds and sedatives as after her therapy, she said that she may be sore and definitely tired. She took measurements to check the muscle tone and range of motion in both her back legs, she explained thoroughly to us what she was doing and why rehabilitation after surgery was so important. We went into the consultation only half sold on the idea, and thinking that we could do it ourselves, but after her appointment, we realized how important it was and how much more they can do for her than we could do.

We really didn't know what to expect, so when she dressed Daisy in a doggy life jacket I knew we were in for a treat. Well, treat for us, not so treat-like for Daisy! She put her in a perspex tank that she filled with warm water to just past her belly, then turned on the underwater treadmill! It was amazing to watch, but Daisy went into "OMG I'm having a bath" mode and froze until she realized that she had to move her legs so she didn't hit her butt on the back of the tank. The life jacket has a handle which came in very handy when repositioning her on the treadmill as we reached in from above!

Once Daisy got used to it, she seemed to tolerate it and ended up doing two 5 minute sessions in the tank which completely exhausted her. But the great thing about exercising her leg in water, is that it provides more concentrated exercise, less pain and faster results. It also allows Daisy to build up her muscles and leg function so that when she gets the 8-week-all-clear she can return to normal activity without any stiffness or complication from inactivity. Fabulous!

The day after? Daisy did not use her leg at all and Jet was really worried that she wasn't recovering as she should be. But after an email to the vet, he explained that they are just like us - they get sore after a good workout too and if we were still worried at her next appointment to let him know when we arrived and he would take a look at our princess. How nice is that? I think that we have unrealistic expectations of how tough Daisy is and when you combine that with how serious this surgery actually was, we shouldn't be worried yet that she is still limping. It's only been 4 weeks today.

I forgot to take photos of her in the tank, but we have another appointment this Monday, so I will take one then. Sorry about that. You'll all have to make do with these goofy photos of the girls instead.